Quality Policy And Objetives
COMPANY POLICY

Provide our clients with training and certification services with a secure and efficient methodology without borders, in person and integrated into a synchronous and asynchronous E-Learning training and certification platform.
Panama Maritime E-learning PAMEL, S.A. is fully committed to achieving the highest management and customer satisfaction by putting into practice our leadership, teamwork, honesty, responsibility and credibility.
These high work standards will be achieved by operating under the requirements of the International Quality Management Standard ISO 9001:2015, and the established procedures, in addition to the international conventions related to the training and certification of seafarers.
Compliance with this policy is mandatory and binding for all employees of this company.
OBJECTIVES OF THE QUALITY SYSTEM
- Achieve a high level of service user satisfaction.
- Comply with the International Conventions that regulates the training and certification for seafarers.
- Maintain a high level of system reliability.
- Ensure systems provided are fit for purpose.
- Provide a responsive customer service.
- Maintain the ability to recover the systems in the event of a disaster.
